You will receive your order anywhere between 7-14 working days from the
date it is shipped out. We dispatch orders within 2 working days after
receipt of payment, and a confirmation email will be sent to you with
your tracking number.
Standard shipping is free, but please note that orders may be
subjected to VAT, import duties and/or taxes, which are levied once your
package reaches your country.
Taxes and Duties will be borne by the Seller.
Your packages are shipped according
to Incoterm Delivered Duty Unpaid (DDU), which means we do not collect
VAT, duties and/or taxes on orders and we cannot predict what your
particular charges may be. Please contact your local customs office for
If your order was unexpectedly cancelled, chances are that our fraud
filter marked your order as fraudulent. If you are certain that that is
not true, please order again with a Paypal account. If you do not have
Paypal, you can easily sign up at www.Paypal.com
If there are any manufacturing defects on the watch itself (movement,
case, glass), you have the right to exchange or return the watch for a
full refund within 30 days of receiving your watch. They have to be
returned with the original packaging and labels. Watches are not allowed
for returns if they have been customized, worn or their straps have been
You must cover the shipping charges and ensure that they are
adequately wrapped to prevent any damage to the products during the
course of shipment. As soon as we receive them, we will inspect the
items and proceed with the exchange or issue you a refund.
However, you will not be reimbursed for the initial shipping charges, USD15.
If you do not like the product, we also allow exchanges within 30 days, but you will also have to bear the shipping costs of sending the watch back to us as well. After inspecting the product we will process your exchange and ship another piece back to you. You will also have to bear for the return shipping charges as well.
We do not take responsibility for any products lost during the return shipping.
Lifetime warranty from the date of purchase. The item must be a non-sale item. This warranty covers
manufacturing defects on the watch itself and movement parts (movement
and movement related parts). Wear and tear, and other parts are not
To claim your warranty, you can send it to the
nearest service center either in person or by post. Note that
repair/replacements will be charged in the following cases, even during
the warranty term.
Failure or damage caused by the improper use or carelessness (knocks, dents, crushing, broken crystal, etc.)
Failure or damage caused by unjustifiable repair or modification by non-authorized service centers
Failure or damage caused by fire or water, or a natural disaster such as for example an earthquake
changes that occur during normal wear and tear and aging (minor
scratches, etc.; on the case and/or crystal, alteration of the colour on
the wristband and the peeling of the plating).
In case the retail store and the purchase date are not indicated on the warranty, or if this information has been rewritten
If the warranty is not submitted along with the watch.
case, dial, hands, crystal, watchband or other parts thereof may be
replaced with substitutes if the originals are not available.
warranty warrants that you can receive free replacement in accordance
with the terms set forth herein and within the specified term, and shall
not restrict any lawful right of the Customer.
Once you have made your mind, fill up the contact form and we will get back to you in a few working days. We'll do our best to get the ball rolling on topics like territory, submission of your business plan, including purchase value each year.